jaxe wrote:

I call Best Buy to check for stock. Website shows 3 in stock at that store but I want to make sure before I drive 40 minutes to it.

You get the first menu asking if you are calling about your Best Buy account and other things, then you press 0 to speak with someone, and then you have to go through another menu to get you to the right person, tell me what you are calling about (computer, appliances, geek squad, installation, etc).

By the time you gone through all those to finally get a choice of what you are calling about, you already spent 3-4 minutes on the phone pressing buttons or talking into the phone and dealing with the automated system: Sorry I didn't understand you, where you asking for? YES OR NO. My mistake, let's try again, In a few words tell me what you are calling about so I may get you to the right Best Buy specialist.

No matter what choice you press, and I know because I called back 8 times, it always connects to a busy signal and then after a minute you get disconnected.

So I call another Best Buy store, same thing after going through all the menu, busy.

Call another store, go through all the menu, busy.

Then I call their national customer service #, you get the same menu and then it tells you we are getting a representative, and BUSY and Disconnect.

Call their corporate #, it goes to customer service and then the menu and again , don't matter what choice you pick and I even PICKED BEST BUY CREDIT CARD , connects to BUSY and Disconnects.

Then I GOOGLE BEST BUY don't answer the phone and found dozens of results to 2019 people complaining about the same thing: can't get no one at Best Buy to answer the phone, not even for things like checking the status of a Geek Squad repair or calling about having home theater installed or your Best Buy rewards account.

How does a company that refuses to have any contact with customers stay open?

FUK them. I will spend my $1000 somewhere else.

jaxe wrote:

There's not many places left to buy things like washer and dryer, refrigerator, stoves/oven  without buying online.

I would never buy electronics or appliances or furniture online from sites like Amazon. If it's broken, defective, when it arrives, how are you going to return it?

Sears is gone. Fry's Electronics is gone.

Other 2 retail places are Lowe's and Home Depot.

5 years ago we were buying a new refrigerator. Saw one online at Home Depot but they didn't have it in stock at the 2 stores near us, said we had to wait at least 1-2 weeks for them to get one in.

Then we saw the same one at Lowe's at the store 2 miles from us, several in stock, but at a higher price than Home Depot.

We went to Lowe's and ask them about their price match guarantee and free delivery and free installation that is listed on their website on ALL appliances.

The sales person said yes, we will give you the lowest price Home Depot is selling and we will deliver for free and we will install it for free and take your old refrigerator away for free.

Okay, we paid, scheduled a date for delivery, all done.

Day before delivery we get a call from Lowe's saying because they price match the lower Home Depot price, delivery and installation and hauling the old refrigerator away for free are no longer free and I needed to go in and pay more $ before they can honor our agreed delivery date.

I went to the store and demanded to speak with the store manager. I even show him on their website. Nowhere on it it says price matching voids everything else out.

Told him that's deceptive trade and practices, dishonest and I also show him the complaints I filed with the BBB and the Attorney General Consumer Protection department.

Made him deliver and install the refrigerator and take the old refrigerator away for free as previously agreed and he also took another 20% off.

Then at Home Depot a couple of years later, buying a new washer and dryer, comes with free installation and haul away, the delivery people brought them, took them off their truck and just left it outside the front door of our home, both washer and dryer in the box, and they left.

The 2 delivery people told us installation and haul away are not included and on the delivery invoice they don't see that we paid for installation and haul away.

I told them they were wrong but they kept insisting, you want it install, call the store, pay for it, and we come back out and install it and take the old appliances away.

I call the store and the manager said they are suppose to bring them into the house, uninstall the old washer and dryer, install the new washer and dryer, take the old washer and dryer away, said the 2 delivery guys were full of shit and he doesn't understand why they did that.

So because we were inconvenienced, he gave us a $200 gift card.

PEOPLE ARE JUST LAZY NOWADAYS! They go to work because they need to eat and pay rent but they don't want to put in a honest day work and will try as hard as possible to do as little as possible.

Soup wrote:

i know it's only a forum on a torrent site, but you really need to learn how to properly name a forum topic of conversation

Barharmar wrote:

Soup wrote:

i know it's only a forum on a torrent site, but you really need to learn how to properly name a forum topic of conversation

How does "fuck best buy" not count,,dont let the lil things bug ya    

Soup wrote:

Barharmar wrote:

Soup wrote:

i know it's only a forum on a torrent site, but you really need to learn how to properly name a forum topic of conversation

How does "fuck best buy" not count,,dont let the lil things bug ya    

i have 4 grandkids and trust me the little things bug me

jaxe wrote:

Washer and Dryer for one of my brothers son who is getting his first home.