jaxe        Posted at 2024-10-31 19:15:15(6Wks ago) Report Permalink URL | ||
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| We been having internet issues at home for 1 1/2 month and right now is the 5th time they are here. Everything work ok for 3 years until 1 1/2 months ago. They have replaced cable, modem, router, even something on a pole outside.  | |
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Post liked by - Ange1  , sherb | ||
| 4N1N3T33NPosted at 2024-10-31 19:21:28(6Wks ago) Report Permalink URL | ||
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| I found, courtesy Of Google, the following: "DOCSIS is a protocol that uses X.509 certificates to verify the identity of devices connected to a network. Cable modem manufacturers must certify that their products meet CableLabs's standards for DOCSIS compliance. Here are some tools that can be used to monitor and maintain a DOCSIS cable network: Cable Plant Monitoring (CPM): Monitors issues in a DOCSIS cable plant Proactive Network Maintenance (PNM): Helps detect and correct network impairments before they impact the end-user's experience Network NoiseHawkAI: Detects and pinpoints where noise is entering the network. DOCSIS testing technology is used in many different types of devices. DOCSIS is used for direct internet access by a cable modem, or as a voice gateway for telephone, or even as a combined device with voice, wireless, and internet." Any help?   Edit: my search term was 'DOCSIS check' Last edited by 4N1N3T33N on 2024-10-31 19:23:45 | |
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| Post liked by - Ange1, sherb | ||
| jaxePosted at 2024-10-31 19:56:30(6Wks ago) Report Permalink URL | ||
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| The tech just left after an hour, he said it's somewhere in their system and he is also showing other people in the area are affected by it. So why did the techs that were here 4 times already in past 1 1/2 months couldn't figure it out? In the previous 4 appointments, they literally replaced everything except the structure we live in. So now he said he will have to put it a maintenance request for the area and no idea when they will get to it to fix it. Maybe a day, 2 days or a week. | |
Like 4 | ||
| Post liked by - Ange1, sherb, xSLYGUYx, 4N1N3T33N | ||
| 4N1N3T33NPosted at 2024-10-31 19:58:05(6Wks ago) Report Permalink URL | ||
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|  sorry man. Hope its fixed soon. and at least you are not the only one affected 👍🍻 | |
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| Post liked by - Ange1, sherb, ROBBREDD, jaxe | ||
| Tyser11Posted at 2024-10-31 20:11:53(6Wks ago) Report Permalink URL | ||
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| for times like that you just need a like a 50m length Ethernet cable, very nice, very understanding neighbors but using a different network provider so you can window to window the cable and borrow theres 😂 mine went down for about an hour the other day and I was going insane! 🫣😂 So i feel your pain. | |
Like 5 | ||
| Post liked by - Ange1, sherb, ROBBREDD, xSLYGUYx, jaxe | ||
raebie2 Posted at 2024-11-01 06:57:51(6Wks ago) Report Permalink URL | ||
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| It's really bad when anyone loses internet especially If you do a lot of gaming. I have had issues In the past as well and phoning the isp is a nightmare they have idiots on the phone that don't have a clue. When issues like yours happen they should of passed it on to the highest level of technical support and tested things at there side. Even I would of guessed after getting all your stuff replaced it had to be an issue at there end it just tells me your isp Is hopeless. Usually if others are affected in the same area they are pretty quick at fixing it I hope you don't wait too long for them to fix it | |
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| Post liked by - jaxe, sherb, Ange1 | ||
| jaxePosted at 2024-11-02 19:16:03(6Wks ago) Report Permalink URL | ||
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| This is the past 1 1/2 months per the tech that was here yesterday   This is now , after some box in the area was accessed by their techs and parts of it repaired everything at home is working now, we can all get on WiFi and stream and have internet on computer and laptop and stream Netflix on TV   | |
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| raebie2Posted at 2024-11-09 11:55:34(5Wks ago) Report Permalink URL | ||
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| It's good to hear you are back online I bet you are well happy | |
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