Restaurant owners call a company, called "mystery diners", when/if they are suspicious about their employees. Sometimes they steal or treat customers badly etc... The company will set up surveillance cameras and use actors to help find evidence that the employees are doing these things, sometimes leading to them getting suspended, fired or sued.
SERIES INFO Genre: Food Reality Stars: - Series Plot: What happens in the food world when a bad employee starts to take down an otherwise thriving establishment or when restaurant owners suspect someone of not doing their job appropriately? They call in the Mystery Diners. These undercover operatives go into restaurants, bars and food service establishments with hidden cameras to find out what's really going on when the boss isn't around.
EPISODE INFO Title: Menu Mayhem Airdate: 2013-06-21 Episode plot: Francesco, the owner of Zio Cecio in Dallas, begins hearing rave reviews about Tex-Mex food being served in his Italian restaurant. He had a right to be concerned with the head chef and floor manager running a side business serving Tex-Mex food. The floor manager also told the wait staff to push the Tex-Mex menu so they can get a cash incentive and was also poaching customers with plans to open their own restaurant in six months. During the confrontation, the head chef and floor manager are fired by Francesco. The narrator revealed that there is no indication if the former floor manager and head chef were successful in starting their own Tex-Mex restaurant or not.
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