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Author: Ernest Mueller
Language: English
Released: 11/15/2019
Duration: 1h 36m
Subtitle: Included
Torrent Contains: 57 Files, 8 Folders
Course Source: https://www.lynda.com/Developer-tutorials/DevOps-Foundations-Effective-Postmortems/2818124-2.html

Description:

What comes to mind when you think about incident postmortems in the tech space? If you picture a catastrophic incident, a scramble to pinpoint the root cause, and some sort of fix, you're not alone; this was an established way of dealing with security crises for years. But since the buildup of small, unresolved problems—both in your code and with your team—can end up causing bigger issues than any one showstopper, this manner of investigation isn't productive. In this course, Ernest Mueller shows how to approach incident investigations the DevOps way, explaining how to conduct a formal, blameless postmortem. Discover how to clearly communicate an incident's scope, pinpoint the proper corrective actions, continuously improve your resiliency using incremental retrospectives, and more.

Topics Include:

• Resilience engineering
• Communicating the scope and impact of an incident
• Determining which incident metrics are helpful
• Facilitating the postmortem meeting
• Leading a group postmortem analysis
• Controlling cognitive bias
• Identifying contributing factors
• Determining corrective actions
• How incremental retrospectives complement postmortems.

Skill Level: Intermediate