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Introduction To Customer Success In Modern B2B Saas Business --> [ CourseWikia ]

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English

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207.71 MB

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27b9c00671f728734dcbc2988e74474a0de00810

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FreeCourseWeb :_trusted_uploader:

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20-05-2024 20:37

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File	Size
Get Bonus Downloads Here.url	181.00 B
~Get Your Files Here !/1 - Introduction/1 - Customer-Success-Module-1.pdf	551.72 kB
~Get Your Files Here !/1 - Introduction/1 - Introduction.mp4	16.97 MB
~Get Your Files Here !/1 - Introduction/2 - Summary.mp4	1.16 MB
~Get Your Files Here !/2 - The Customer Journey in B2B SaaS/3 - Customer Journey.mp4	89.67 MB
~Get Your Files Here !/2 - The Customer Journey in B2B SaaS/3 - Customer-Success-Module-2.pdf	732.82 kB
~Get Your Files Here !/2 - The Customer Journey in B2B SaaS/4 - Summary.mp4	2.36 MB
~Get Your Files Here !/3 - Developing a customer success plan/5 - Customer-Success-Module-3.pdf	438.24 kB
~Get Your Files Here !/3 - Developing a customer success plan/5 - Developing a customer success plan.mp4	15.71 MB
~Get Your Files Here !/4 - Customer Onboarding and Adoption/6 - Customer Onboarding and Adoption.mp4	24.63 MB
~Get Your Files Here !/4 - Customer Onboarding and Adoption/6 - Customer-Success-Module-4.pdf	392.85 kB
~Get Your Files Here !/4 - Customer Onboarding and Adoption/7 - Summary.mp4	1.36 MB
~Get Your Files Here !/5 - Customer Retention/8 - Customer Retention.mp4	16.81 MB
~Get Your Files Here !/5 - Customer Retention/8 - Customer-Success-Module-5.pdf	637.09 kB
~Get Your Files Here !/5 - Customer Retention/9 - Summary.mp4	1.33 MB
~Get Your Files Here !/6 - Building a customer centric culture/10 - Building a customer centric culture.mp4	34.33 MB
~Get Your Files Here !/6 - Building a customer centric culture/10 - Customer-Success-Module-6.pdf	499.14 kB
~Get Your Files Here !/6 - Building a customer centric culture/10 - Elearning-reading-document.pdf	202.83 kB
~Get Your Files Here !/Bonus Resources.txt	386.00 B

Description

[ CourseWikia.com ] Introduction To Customer Success In Modern B2B Saas Business

If You Need More Stuff, kindly Visit and Support Us -->> https://CourseWikia.com

Published 5/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 207.72 MB | Duration: 0h 30m

Introducing the major concepts behind customer success - focusing on B2B SaaS environments

What you'll learn
What is Customer Success
The Customer Journey
The importance of Customer Success
Important Customer Success KPI's and Metrics
Customer Onboarding and Adoption
Customer Retention and Expansion
Building a Customer-Centric Culture

Requirements
No Customer Success Experience Needed - You will learn everything you need to know
Be curious
Put the customer customer first

If You Need More Stuff, kindly Visit and Support Us -->> https://FreeCourseWeb.com

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